All cancellations cannot be guaranteed.
Orders placed Monday through Thursday are packed and shipped that day and therefore, we cannot guarantee cancellation. We handle each situation on a case-by-case basis and are committed to helping you in any way we can.
Orders placed Friday through Sunday require notification of a canceled order to be submitted by 9 am EST. All cancelations are processed through customer service. You may send a note here -- but in order to ensure your concern is received, please call 833-212-8456.